Shipping & Returns
Australia Shipping
FREE SHIPPING on all tent orders. Australian orders will be shipped from our warehouse in Sydney. Please allow 3-5 days for shipping, perhaps more to Western Australia.
Please allow 1-2 business days for us to process and pack your order. Delivery estimates by province available at checkout.
International Shipping
Please connect with us directly by sending a message via DM on Instagram, or by sending an email to help@riseoutdoor.ca, so we can arrange a shipping quote.
International Air service (1 to 2 weeks - not tracked).
Tracked Package (1 to 2 weeks).
Please contact your customs authority to find out if any additional import fees or taxes will be charged.